We are excited to bring you our next conversation from the EX Interview Series, this time featuring Lea Mikus, Director of People Strategy and People Analytics at Celonis, the leader in process mining software. Lea’s journey at Celonis began during a period of hypergrowth, where she played a crucial role in establishing a comprehensive people strategy framework. Her efforts have focused on creating advanced structures such as defining a strategy process, developing the company’s EVP, and bringing people data into the conversation, all in support of the company’s long-term expansion. Lea’s innovative approach has seamlessly integrated data-driven insights into HR, enhancing the employee experience (EX) and shaping a robust people strategy at Celonis.

Lea shares in our conversation:
▪ The establishment and evolution of EX at Celonis.
▪ The seamless integration of EX into the organizational structure.
▪ Strategic pillars supported by EX, such as Care and Community.
▪ The co-creation process involving employees through Business Resource Groups (BRGs).
▪ Measuring the impact of EX using metrics like Employee Net Promoter Score (ENPS) and attrition rates.

Lea also highlights the importance of collaboration across departments, leveraging technology for real-time insights, and the continuous improvement of people initiatives. Her advice for HR leaders: prioritize based on impact and align projects with strategic frameworks.

Don’t miss out on Lea’s valuable insights and practical advice for driving positive change and elevating the employee experience in your organization.

Stay tuned for more inspiring conversations and for the release of our 2024 EX report after summer, where we will combine these interviews with the EX survey findings.